IT Managed Services
What We Offer
Support & Service Desk
Scalable help desk services delivering responsive technical support for students, faculty, and staff with expert knowledge to resolve issues quickly.
Campus-Wide IT Infrastructure Management
Monitoring, maintenance, and optimization of networks, servers, and cloud environments to ensure reliable, high-performance operations across academic and administrative systems.
System Administration & Project Delivery
Expert administration of school systems combined with structured project management to deliver technology initiatives on time, within scope, and aligned to institutional priorities.
Cloud & Digital Transformation Services
Strategic buildout, enhancement, and management of cloud platforms (e.g., Microsoft 365, Google Workplace, SIS) to enable collaboration, hybrid learning, and operational agility.
Learning Technology & LMS
Administration and support of learning management systems (LMS) and classroom technologies, ensuring seamless digital learning experiences and academic continuity.
Device Lifecycle & Endpoint Management
End-to-end management of campus devices including provisioning, patching, asset tracking, and refresh cycles to maintain secure, up-to-date, and cost-effective endpoint environments.
Eric Albert
Vice President of IT and CIO
Chief technologist for AdminWise, leading the development of IT and IT Security shared service models for theological schools to create collaborative economies of scale. As a technical strategic leader of IT and cybersecurity operations with over 20 years experience leading IT in higher education organizations, Eric helps organizations meet the current demands of security, compliance, and technology so in-house staff can focus on their core mission.